Privacy Policy

1. Who We Are

Sion Jones Commercials Ltd (Company Number: 16680310) is an independent commercial vehicle dealership based at 1 The Portway, Porthcawl, CF36 3XB. We are not authorised or regulated by the Financial Conduct Authority and we do not provide or arrange credit. Where a customer is unregulated for FCA purposes (typically a UK limited company or larger partnership) and asks for help with finance, we may introduce them to an FCA-authorised finance broker who handles the application. We cannot introduce sole traders, individuals or small partnerships to a broker or lender. This policy explains how we collect, use and protect your personal data.

2. What Data We Collect

We may collect the following information:

• Name, date of birth, and contact details (phone, email, address)
• Employment and income information
• Financial information relevant to finance applications
• Vehicle preferences and requirements
• IP address and browsing activity on our website
• Communications between you and our team

3. How We Use Your Data

• Process finance applications and vehicle orders
• Verify your identity and perform anti-fraud checks
• Communicate with you about your enquiry or order
• Administer contracts and provide aftercare
• Comply with legal and regulatory obligations
• Improve our website and services
• Send marketing communications (with your consent)

4. Legal Basis

We process your data on the following legal grounds: performance of a contract, compliance with legal obligations, legitimate business interests, and your consent (for marketing).

5. Who We Share Data With

We may share your data with:

• Where you qualify as an unregulated customer, an FCA-authorised finance broker we introduce you to (who in turn shares your details with their lender panel)
• Credit reference agencies
• Fraud prevention services
• Legal and regulatory bodies where required
• Payment processors
• IT service providers who support our business operations

6. Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at sales@sionjonescommercials.co.uk or call 01656 502099.

7. Data Retention

We retain personal data for 6 years after your last transaction or interaction with us, in line with regulatory requirements. Some data may be retained for longer where required by law.

8. Cookies

Our website uses cookies to improve your experience. For full details, please see our Cookie Policy.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data, including SSL/TLS encryption, access controls, and regular security assessments.

10. Contact & Complaints

If you have any questions about this policy or wish to make a complaint, please contact us at sales@sionjonescommercials.co.uk or write to us at 1 The Portway, Porthcawl, CF36 3XB. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).